{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across Norway on orders of {{ site.currencySymbol }}{{ site.delivery.freeThreshold }} or more; a flat {{ site.currencySymbol }}{{ site.delivery.fee }} delivery charge applies under that. Please allow 5 to 7 days, as screens are cut to order.",
    "content": "Shipping & Delivery Last updated: August 2026 Delivery charges Delivery is free across Norway on orders of kr349 or more . Below that, express courier delivery is a flat kr200 . The charge, if any, is shown in your cart before you pay, and express delivery remains available as an option on orders over the threshold. Dispatch and delivery times Screens are cut to order, so please allow 5 to 7 days for delivery. Most orders are dispatched within 24 hours of ordering. You receive a confirmation email when you order and a tracking email once your parcel has shipped, usually 48 to 96 hours after purchase. You can follow your parcel on our Track Your Parcel page. Risk and delivery Under the Consumer Purchases Act (forbrukerkjøpsloven), the goods are at our risk until they are delivered to you. If a parcel arrives damaged, photograph the packaging, keep everything, and email theteam@norwayscreens.com - we will put it right at no cost to you. Prices and currency All prices are displayed in Norwegian kroner (NOK). The price you see at checkout is the price you pay. Delivery area We deliver across Norway, including Oslo, Bergen, Stavanger, Trondheim, Drammen, Fredrikstad, Kristiansand, Tromsø, Sandnes, Ålesund, Tønsberg, Moss, Bodø, Haugesund, Arendal, Hamar, Larvik, Skien, Porsgrunn, Gjøvik, Harstad, Lillehammer, Molde, Halden, Kongsberg, Narvik.",
    "url": "https://norwayscreens.com/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Your statutory 14-day right of withdrawal under the Norwegian Right of Withdrawal Act (angrerettloven), plus our own 15-day returns window on top. Goods must be returned unused in their original packaging; screens made to your own measurements fall outside the statutory right.",
    "content": "Refunds & Returns Last updated: August 2026 Your statutory 14-day right of withdrawal As a consumer buying online in Norway, you have the right to withdraw from your order within fourteen days of receiving the goods, without giving any reason, under the Right of Withdrawal Act ( angrerettloven ), which implements the EU Consumer Rights Directive in Norway through the EEA Agreement. The fourteen days run from the day you (or someone you nominate) receive the goods. To withdraw, send us a clear statement by email at theteam@norwayscreens.com with your order number before the period ends. You may, but do not have to, use the standard withdrawal form ( angreskjema ) prescribed under the Act; we supply it with your order confirmation, and you can also request a copy from us at any time. What you get back If you withdraw within the statutory fourteen days we refund everything you paid for the goods, including standard delivery, using the same payment method you used. The refund is made without undue delay and at the latest within fourteen days of your notice of withdrawal, though we may hold it until the goods reach us or you show proof of sending them. You pay the direct cost of returning the goods, as the Act allows where the seller has said so - and we are saying so here. You may open the packaging and check the screen the way you would in a shop; unrolling a screen and offering it up to the window is fine. If the value of the goods is reduced because you have used or handled them beyond what is needed to establish their nature and function - for example, cutting a screen to size - we may deduct that reduction from the refund. Our own 15-day returns window On top of the statutory right, our own policy accepts returns for up to fifteen days from purchase for exchange or refund, provided the product is unused, in its original packaging, and you have the receipt or order confirmation. For a return that falls outside the statutory withdrawal right - for example on day fifteen - a handling amount of kr250 per order applies, covering the original packing and handling, and you pay the return shipping. That deduction never applies to a withdrawal within the statutory fourteen days, and never to faulty goods. Screens made to your measurements If we make a screen to the measurements you give us, for example through our quote service, it is made to your own specification. The Right of Withdrawal Act excludes goods manufactured to the consumer's specifications from the withdrawal right, so that right does not apply once we have started making it. We say this on the quote form too, so you know before you order. A standard size that you cut down yourself at home is a different thing: standard sizes keep the full withdrawal right until you cut them. If anything is wrong with a made-to-measure item, contact us. Faulty or incorrect goods are always put right, and the exemption above does not touch your statutory rights over defects. If something is faulty If your order arrives faulty, damaged or not as described, contact us and we will put it right at no cost to you. We cover return costs for faulty items. Your rights are set by the Consumer Purchases Act ( forbrukerkjøpsloven ): you may complain about a defect within a reasonable time after discovering it, and at the latest within two years of taking delivery - or within five years where the goods are intended to last materially longer than two years, which durable window and door screens may well be. Under the Act you may choose between repair and replacement, and where those are not possible or fail, a price reduction or cancellation of the purchase with a refund. Order cancellation before dispatch Most orders ship within 24 hours. If your order has been paid and you need to change or cancel it, contact us as soon as you can - once packing and shipping has started we may not be able to stop it, in which case the withdrawal right above applies instead once the parcel arrives. How to start a return Email theteam@norwayscreens.com with your order number and tell us whether you are withdrawing, using our returns window, or reporting a fault. We reply with the return address and the next step. Please do not send anything back before you hear from us, so your parcel does not go astray. Consumer dispute resolution If a dispute arises we would much rather settle it with you directly, so please contact us first. If we cannot resolve it, you may bring the matter to the Norwegian Consumer Council (Forbrukerrådet) for mediation at forbrukerradet.no , and after that to the Consumer Disputes Committee (Forbrukerklageutvalget). You may also sue at your own domicile's court.",
    "url": "https://norwayscreens.com/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Magnetic Screens collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated: August 2026 Who we are The Magnetic Screens Company Norway is operated by Caruso Consulting Co Ltd. Our Norwegian administration address is Nedre Slottsgate 13-15, 0157 Oslo, Norway, and our registered address is Suite 8, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. For anything in this policy, email theteam@norwayscreens.com . The law that applies Norway is part of the European Economic Area, so the EU General Data Protection Regulation (GDPR) applies to us as implemented in Norway by the Personal Data Act ( personopplysningsloven ). The Norwegian supervisory authority is Datatilsynet . What we collect, and why Order data - your name, delivery address, email and what you bought. We need this to perform the contract: to take payment, deliver your order and send order emails. Support email - what you send us when you contact theteam@norwayscreens.com , kept so we can resolve your enquiry and see its history. Payment data - handled by Stripe or PayPal. Your full card details never touch our servers. Analytics - Google Analytics runs only if you consent through the cookie banner, and IP anonymisation is on. What we do not do We do not sell your data. We do not send marketing email unless you have opted in, and every marketing email carries a working unsubscribe link. How long we keep it Order records are kept for five years to match the Norwegian bookkeeping rules, then deleted. Support correspondence is kept while your enquiry and any follow-up are open. Analytics data follows Google's retention settings, at most 14 months. Your rights Under the GDPR you may ask for access to the personal data we hold about you, ask for corrections, ask for deletion where the law allows, object to processing, and receive your data in a portable format. Email theteam@norwayscreens.com and we will act on it without undue delay. You also have the right to complain to Datatilsynet at datatilsynet.no .",
    "url": "https://norwayscreens.com/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Magnetic Screens.",
    "content": "Terms & Conditions Last updated: August 2026 Who you are buying from The Magnetic Screens Company Norway is operated by Caruso Consulting Co Ltd. Norwegian administration address: Nedre Slottsgate 13-15, 0157 Oslo, Norway. Registered address: Suite 8, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Email: theteam@norwayscreens.com . Phone: +66 (0) 98 391 3877. The E-commerce Act ( ehandelsloven ) requires an online seller to identify itself clearly, which is what this section is for. The contract Your order is an offer to buy. The contract is formed when we send you the order confirmation email. We confirm each order and keep a record of it; the confirmation restates what you bought, the price, the delivery charge and the withdrawal right. Prices and payment All prices are in Norwegian kroner (NOK). The price shown at checkout is the price you pay. Payment is taken by Stripe or PayPal when you place the order. Delivery is free on orders of kr349 or more, otherwise a flat kr200 express charge applies and is shown before you pay. Your right of withdrawal You have a statutory fourteen-day right of withdrawal under the Right of Withdrawal Act (angrerettloven). How it works, the standard withdrawal form, and our own fifteen-day returns window on top of it are set out on the Refunds & Returns page. Defects Your rights over faulty goods come from the Consumer Purchases Act (forbrukerkjøpsloven), including the right to complain within two years of delivery, or five years for goods intended to last materially longer. Details on the Refunds & Returns page. Using this website The content of this site is ours or our licensors' and is for your personal, non-commercial use. Do not scrape, republish or misrepresent it. Product images show the products as accurately as screens and photography allow; measure your own opening before ordering, and see the Disclaimer for what remains your responsibility in a DIY installation. Marketing Our marketing follows the Marketing Control Act ( markedsføringsloven ), enforced by Forbrukertilsynet. If you believe anything on this site falls short of it, tell us at theteam@norwayscreens.com and we will look at it straight away. Disputes and governing law These terms are governed by Norwegian law. If we cannot resolve a dispute directly, you may take it to the Norwegian Consumer Council (Forbrukerrådet) for mediation and then to the Consumer Disputes Committee (Forbrukerklageutvalget), and you may sue at your own domicile's court. Nothing in these terms limits rights you have under mandatory Norwegian consumer law.",
    "url": "https://norwayscreens.com/terms-and-conditions/"
  }
}